A Senior telecom engineer evaluates new products and services from vendors to determine applicability to hardware, software, networks and telecommunications systems in use by client agencies. Drafts engineering project proposals to define goals, identify the scope, background and need, and ascertain cost of equipment, parts and services.
- Provides the planning, design, acquisition and implementation of the company’s communications system.
- Evaluates organization-wide telecommunications requirements to develop strategies for implementing a total organization telecommunications network to jointly support current and planned voice/data applications. This includes the following technologies: voice mail, conferencing, voice recorders, backups, PBX multimedia services, remote office, LAN strategy and IP PBXs.
- Monitors existing telecommunications networks, utilizing various performance and capacity, analyses disciplines, advising on the best use of resources, cost effectiveness and implementation.
- Maintains up-to-date knowledge of industry standards and strategies for each of the following technology categories in order to perform the functions outlined.
- Conducts project planning, cost analysis and vendor comparisons.
- Performs evaluation, acquisition, modification, implementation, testing, and post-evaluation of new and evolving computer hardware, software and telecommunications equipment and other technology on a regular basis.
A Technical Specialist plans network installations by studying technical specifications; preparing an installation schematic, establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools.
- Plans network installations by studying technical specifications; preparing an installation schematic.
- Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools.
- Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers.
- Documents network by recording configuration diagrams and programming.
- Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
- Maintains customer rapport by listening to and resolving concerns; answering questions.
- Maintains safe work environment by following standards and policies.
- Updates job knowledge by participating in educational opportunities; reading technical publications.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.